Defense Engineering Inc. (DEi) is seeking a Senior AIOps Engineer to support our long-term contract located at the Defense Threat Reduction Agency (DTRA) at Fort Belvoir, VA
DEi is a leading small IT business leader in the Washington D.C. Metropolitan Area. DEi combines experience and innovative ideas to provide our clients with the right solution with the right people at the right time. We are a proven IT services and solutions provider for full-life-lifecycle engineering of network, storage, cyber security, communication and policy compliance needs. We focus on delivering IT solutions to meet complex technological and business challenges within mission-critical enterprises.
In addition to the traditional full-time employee benefits package (health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays, DEi also offers Education and professional Certification Reimbursement, Gym Membership reimbursement, Mass Transit and Parking benefits.
Job Category: Information Technology – Intermediate AIOps Engineer
Salary: Negotiable
Location: Fort Belvoir, VA US
Clearance Level Must Currently Possess:
TS/SCI
US Citizenship
Certifications (Baseline)
- 8570 Baseline Active IAT Level II (Minimum of one)
- Security+ CE
- CySA+
- GICSP
- GSEC
- SSCP
Education/Experience:
7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).
3+ years of experience specifically implementing AIOps workflows, including automated root cause analysis and predictive maintenance..
Schedule: Full-time
Potential for Teleworking: Situational
Travel: None
Shift: Day Job
Job Description
DEi has an opportunity for a skilled Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.
Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide predictive analytics and automated incident response, ensuring the high availability of mission-essential infrastructure. .
Key Responsibilities:
Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.
ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.
Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.
Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.
Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.
Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.
Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.
Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).
Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.
Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.
Required Qualifications
- Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.
- Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.
- United States Citizenship is required.
- 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).
- 3+ years of experience specifically implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation..
- Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.
- Advanced scripting skills for developing custom search commands and automating remediation tasks (e.g. Python).
- Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.
- Must be able to work as part of a team to troubleshoot and resolve complex issues.
- Excellent written and verbal communication skills
- This includes drafting SOPs and technical documentation as well as communication with senior program and customer leadership.
- Must be able to present designs, plans, courses of action, and analyses of alternatives to technical leadership personnel and boards for approvals
Desired Qualifications
- Experience aggregating and correlating telemetry from diverse IT operations and service management tools, specifically SolarWinds, ServiceNow, and VMware vCenter.
- Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.
- Experience with Cloud Native Computing Foundation (CNCF) observability tools in a secure Cloud environment.
- Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.
- Experience providing technical leadership and oversight of teams of junior, intermediate, and senior Engineers
- Experience working in hybrid multi-cloud environments with on-premises, Azure, and AWS cloud services.
To apply for this job email your details to jobs@dei.net