Department of Defense Joint Service Provider (JSP) Storage Services Branch

Under this prime contract at the Pentagon, DEI maintains, operates and upgrades a secure, complex, distributed information infrastructure to provide COOP and Continuity of Business (COB) to DoD Services and Agencies located within the Pentagon and the National Capital Region. DEI provides all operational backup, recovery and storage services for over 10 PB of storage, including zero data loss real-time storage-based replication across all sites. The environment includes over 2,000 physical and virtual servers, running Windows, and multiple distributions of UNIX to include mainframe across all classification levels from unclassified to Top Secret/SCI. DEI operates a large and complex Fibre Channel Infrastructure consisting of over 115 Brocade switches for the federal government to support the varying requirements of DoD Services and Agencies we support. The storage infrastructure DEI directly supports includes NAS storage provided by EMC VNX Gateways, SAN and virtual storage from EMC VPLEX and Hitachi VSP G series and object storage on EMC Centera and Hitachi Content Platform. Through our ISO approach we consistently deliver and report monthly on system availability exceeding the contract requirement of 99.96% for enterprise applications, storage and backup services.

Defense Threat Reduction Agency (DTRA)

DEI designed and developed DTRA’s first private unified communications & collaboration cloud infrastructure. DEI is providing the DTRA OCIO with program and project management; strategic planning; IT solutions development, infrastructure, system, and network engineering; testing, demonstration, and implementation; system integration; system administration and service desk; and documentation in cloud computing, virtualization, unified communications, networking, cyber security and continuity of operations.

Defense Cyber Crime Center (DC3)

Under this contract, in support of the Defense Industrial Base Collaborative Information Sharing Environment (DCISE), DEI conducts in depth systems analysis on network intrusions and threat actor tactics and techniques, and coordinates the deployment of the Incident Response and Recovery Team (IRRT) to targeted locations throughout the Department of Defense based upon systematic analysis. DEI serves as a consultant providing technical advice on the development and execution of complex automated test systems to system programmers, system administrators, customer support, networking personnel and system users. DEI captures findings, and using proven analytical methods and tools, derives lessons learned in forms suitable for the DCISE/DC3 knowledge base, including identifying and cataloging content in a manner that facilitates its later retrieval and re-use. Additionally, DEI serves as the point of contact for Defense Industrial Base (DIB) partners to report suspected or verified intrusions to DIB IT assets used to manage sensitive DoD information.

In support of the Defense Computer Forensics Lab (DCFL) Imaging and Extraction (I&E) section, DEI images a variety of digital media, including hard drives, mobile phones, tablets, digital cameras, smart watches, optical media, and flash media, supporting investigators in the Air Force Office of Special Investigations (AFOSI) and Naval Criminal Investigative Service (NCIS). Included in this support is the repair of broken mobile devices, the writing of forensically sound procedures to secure evidence on new devices, and writing reports documenting the forensic acquisition of data for examiners and legal counsel.

National Geospatial-Intelligence Agency (NGA)

DEI’s support to the NGA on the Cybersecurity Risk Management and Analysis (CRMA) contract.

Department of Defense Office of Inspector General (DoD OIG)

DEI’s support to the DoD OIG on the Information Technology Support Services (ITSS) contract. 

Naval Criminal Investigative Services (NCIS)

DEI support to the NCIS Information Technology Support Services (ITSS) contract effort encompasses the full range of information processing and telecommunications services required to meet NCIS’s responsibilities under Federal legislation, executive orders, and Department of Defense and Department of the Navy directives and instructions.

Defense Industrial Base (DIB) Information Assurance PMO (IAPMO)

Cyber defense grand strategy, cyber defense policy, engineering and enterprise architecture services.

Defense Information Systems Agency (DISA)

Developed new IT capabilities that support DISA Enterprise Architecture. Maintaining and updating DISA’s Model Based Systems and Software Engineering processes.

Washington Headquarters Services (WHS)

Conducted information assurance and IT operations.

Office of the Secretary of Defense, Chief Information Officer (OSD CIO)

Provided enterprise IT engineering, and governance and policy development. Led the transformation of an Active Directory and Exchange messaging consolidation project.

Army Knowledge Online (AKO)

Managed 24×7 Tiers 1 & 2 call center and PKI and CAC authentication support.

Defense Finance and Accounting System (DFAS)

Performed Virtual Desktop Infrastructure requirements gathering, validation and technology comparison.